Grievance Officer
In compliance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Section 10 of the Digital Personal Data Protection Act, 2023, we have designated the following officer to receive grievances from users and Data Principals.
Grievance Officer
Shubham Bapna
For BAPNA DIGITAL SERVICES (OPC) PRIVATE LIMITED — operator of HisaabScore
What we acknowledge within 24 hours
Any complaint about content (defamatory, infringing, unlawful), data correction/erasure requests, or non-compliance with our terms.
What we resolve within 15 days
As required by the IT Rules, complaints will be disposed of within 15 days of receipt. DPDP Data Principal requests will be addressed within the statutory timelines.
Your DPDP rights
You have the right to access information about processing of your personal data, correct inaccurate data, erase data when no longer needed, nominate another person, and grievance redressal. Send requests to the email above with subject "DPDP REQUEST".
Data breach notifications
In the event of a personal data breach, we will notify the Data Protection Board of India and affected Data Principals within the timelines prescribed under the DPDP Act, 2023.
See also: Content Policy · Takedown / Right of Reply · Privacy Policy